Master's Strategy Consulting
Accessibility Testing
Our company advertises thousands of products online. The main problem we are trying to solve is to garner more user feedback on our interface’s accessibility. We would like to collaborate with students to conduct accessibility tests on our website with pre-identified customers. This will involve several different steps for the students, including: Conducting background research on disabilities and methods of evaluating accessibility. Reaching out to customers and scheduling interviews. Familiarizing themselves with the test tasks that should be administered. Conducting accessibility tests remotely and following up with customers to thank them for their participation. Analyzing and reporting the metrics / results of the tests. Bonus steps in the process would also include: Recommending website improvements based on findings.
Appointment Scheduling Design
Our company has been serving customers for decades. We want to revamp our appointment system as it is outdated. We would like to collaborate with students to design an improved appointment scheduling system. This will involve several different steps for the students, including: Familiarizing themselves with our company’s target market, products and services. Researching features of scheduling designs. Producing a wireframe or mock-up of the resulting system’s user interface. Testing the design with users and making improvements. Bonus steps in the process would also include: Recommending new features to include in our appointment scheduling system. Prototyping multiple possible scheduling designs.