Developing an e-commerce strategy for Axolotl Biosciences

Positions Available: 3 (apply individually or as a team) Axolotl Biosciences is an early stage biotechnology company that produces novel bioinks for 3D printing human tissues. We are planning on selling our bioinks to academics starting in May 2021 and we are looking for a team of three students to creating an e-commerce experience for purchasing our novel bioinks through Axolotl's website The goal of this project is to have and promote an e-store for our TissuePrint bioink that will enable direct sales of our products. The team will work together to implement an online store to sell our novel bioinks and promote our products through our social media channels.

Developing Customer Service Strategy for Axolotl Biosciences

Positions Available: 4 (apply individually or as a team) Axolotl Biosciences is an early stage biotechnology company that produces novel bioinks for 3D printing human tissues. We are planning on selling our bioinks to academics starting in May 2021 and we are looking for an intern to assist with developing a customer service strategy. Project objectives include: · Developing and implementing a customer support framework and workflow Monitoring customer experience and tracking response times and common problems/questions Developing documentation for training customer service representatives SOPs for responding to requests for support, default responses to questions, documentation on how to use any software involved with customer support

Marketing and Customer Service for Axolotl Biosciences

Positions Available: 4 (apply individually or as a team) Axolotl Biosciences is an early stage biotechnology company that produces novel bioinks for 3D printing human tissues. We are planning on selling our bioinks to academics starting in Fall 2021 and we are looking for interns to assist with customer service and marketing. Project objectives include: Connecting with beta testers and customers to get feedback on our products Monitoring customer experience and tracking response times and common problems/questions Promoting our bioinks on social media with the goal of recruiting new customers